Licence, updates and renewals

Activate your key, move it between sites and keep it current.

  • Paste your key in Settings → Setup → Licence (or in the first step of the setup assistant) and click Activate.
  • Updates appear in WordPress like any plugin while your licence is active.
  • To move to a new site, click “Remove from this site” first, or remove the old site in My account → Licences here.
  • Yearly subscriptions renew automatically. If a renewal payment fails, update your card in My account → Subscriptions. One-time licences show a Renew button in My account → Licences.
  • If your site’s address changes, activate the key again on the new address (Settings → Setup → Licence).

Your site checks your licence with our server about twice a day. If your end date passes without a confirmed renewal, or your site cannot reach our licence server for 30 days in a row, you get a 14-day warning, then the paid tools pause until the licence is confirmed again. Your checkout, subscription renewals, refunds and your data always keep working. Updates and support stop until the licence is active again.

What pauses: Take payment, Add subscription, payment links, subscription changes other than cancelling, editing customer details, sending or scheduling customer messages, alert settings, analytics, sales and tax reports, scheduled report emails, QuickBooks sync, Zapier settings and payment-history imports.